BedsBooking ("we", "us") operates the website bedsbooking.com and the BedsBooking hotel management platform. This policy explains what personal data we collect, how we use it, and your rights under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Data we collect
Information you give us: your name, email address, property name and message when you submit a contact or demo request form, and account details when you subscribe to our services.
Technical data: IP address, browser type, device, pages visited and timestamps, collected through server logs and our hosting and security provider (Cloudflare).
Preferences: the language you choose on the website, stored in a cookie and in your browser's local storage.
2. How we use your data
- To respond to your enquiries and arrange product demonstrations
- To provide, operate and support the services you subscribe to
- To keep the website and platform secure and prevent abuse
- To improve our website and services
- To comply with legal and accounting obligations
We send marketing emails only with your consent. You can unsubscribe at any time using the link in each email.
3. Legal basis
We process your data on the basis of your consent (contact forms, marketing), the performance of a contract (subscription services), our legitimate interests (security, service improvement) and compliance with legal obligations.
4. Sharing your data
We share data only with service providers that help us operate the website and platform, such as hosting, email delivery and customer relationship tools, under contracts that require them to protect your data. We do not sell personal data. Where data is transferred outside Thailand or the EEA, we use appropriate safeguards such as contractual clauses.
5. Retention
Enquiry data is kept for up to 24 months after our last contact with you. Server logs are kept for up to 90 days. Account and billing records are kept for as long as required by applicable law. After these periods data is deleted or anonymised.
6. Your rights
You have the right to access, correct, delete or restrict the processing of your personal data, to receive a copy of it in a portable format, to object to processing based on legitimate interests, and to withdraw consent at any time. You may also lodge a complaint with the Personal Data Protection Committee of Thailand or your local supervisory authority. To exercise your rights, email [email protected].
7. Security
We protect your data with HTTPS encryption in transit, access controls and the principle of least privilege. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Children
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal data from minors.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with the date of the last update.
ဤစာရွက်စာတမ်းနှင့်ပတ်သက်၍ မေးခွန်းရှိပါသလား? [email protected] သို့ အီးမေးလ်ပို့ပါ။