User manual

Follow the chapters in order the first time. Each one links to the detailed help article, and most take less than 20 minutes.

1. Chapter 1 10 min

   Set up your property

   Profile, address, currency, tax and check-in times. Ten minutes and your account is ready for rooms.

   Create your property Set up your property profile, address, currency, tax and check-in times in the first 10 minutes.
2. Chapter 2 20 min

   Add rooms and rates

   Create room types, physical rooms and rate plans, then load prices for the next 12 months.

   Add rooms and rates Create room types, physical rooms and rate plans, then load prices for a date range in bulk.
3. Chapter 3 10 min

   Take your first reservation

   Create a booking from the calendar, move it, add extras and record a deposit.

   Create and modify a reservation Add a walk-in or phone booking, change dates or rooms by dragging on the calendar, and record payments.
4. Chapter 4 15 min

   Connect your channels

   Link Booking.com, Agoda and the other OTAs, map rooms and rates, and run the first sync.

   Connect Booking.com Link your Booking.com extranet to BedsBooking, map room types and rate plans, and run the first sync.
5. Chapter 5 10 min

   Sell on your own website

   Add the booking engine or a Book Now button to your site and connect a payment gateway.

   Add the booking engine to your website Put a Book Now button or an embedded availability widget on any website, including WordPress and Wix.
6. Chapter 6 5 min

   Run daily operations

   Check guests in and out, assign rooms and manage the housekeeping board from any device.

   Use the housekeeping board See which rooms need cleaning today, assign them to staff and update status from a phone.
7. Chapter 7 10 min

   Close the day and read reports

   Run the night audit, reconcile payments and understand the daily, weekly and monthly numbers.

   Close the day: night audit and reports Run the end-of-day close, reconcile payments and read the daily, weekly and monthly reports. Plans, invoices and changing your subscription How billing works, where to download tax invoices, and how to upgrade, downgrade or cancel.